We are a group of family oriented and hardworking people. We strive to keep our customers comfortable every day of the year, in all of the work that we do. Keeping families comfortable means understanding the customers needs first, because not everyone wants or needs the same product or services.
In the cold winter months – that means comfortably warm, and comfortably within their budget.
In the hot summer months – that means keeping homes comfortably cool.
In times of emergency – keeping our customers comfortable may mean delivering oil in the middle of a storm, or repairing a heating system in the middle of a cold night.
To many of our customers – comfort simply comes from calling our office and speaking to a caring and considerate human voice
It means being honest and helpful, and always doing the right thing, for our customers, for our employees, and for our shareholders.
“I just wanted to comment on my service visit today. I’m a first time customer new to my house and the whole “oil heat” thing. I took advantage of the free service and cleaning you guys offer for your first time customers and it took place today. Rudy was not only a little bit early, but he was probably one of the nicest and most helpful people I’ve ever come across. He was super courteous and very respectful. He also took the time to answer the questions I had and explained to me how the whole process works for oil heat. I couldn’t have asked for anyone nicer or more professional and I thought you should know that he is just another reason why I’m thrilled I went with Brideau based on my Uncle’s recommendation when I moved here. Thank you so much and hopefully at the very least, you can pass on these comments to Rudy and thank him for his incredible service and kindness”
ADAM Q – LEOMINSTER, MA
“In the past month you have come out three times to service my oil burner—all for the same issue. The last service tech to come out (and I am sorry that I do not have his name) really took the time to diagnose and go through the entire burner to find the root cause(s) of the issue. He also took the time to explain to me what he was doing and answer my questions. He should be commended for doing a very thorough and professional job. And he fixed the issue! Further, I appreciate that I did not get charged labor after the first visit to address the issue. Your company’s approach to this type of circumstance demonstrates your commitment to customer service and ensuring that things get dome correctly—even if it takes multiple service calls to do so. It is because of this type of service that I continue to do business with your company and wanted you all to know that I appreciate what you do.”
STEVE P. – LANCASTER, MA
“When you hear the words, “You need to replace a part” in reference to your car or oil burner, well it makes you a little scared. Thank you, Brideau Oil, for coming out and fixing my oil burner, for being prompt and professional, and for being reasonable in price. Very Happy”
DIANE G. – LEOMINSTER, MA
“Your technician was here today. He was very polite and nice and tolerated my barking Shih Tzu that thinks he weighs 150 lbs. Thanks for your help with the scheduling.”
MARILYN C. – STERLING, MA
“Thank you very much for the great news!! True customer service and why I have stayed with you and why I recommend you to my many friends.”
E. WORNHAM – ASHBURNHAM, MA
“I love these guys… Truly good people who know what they are doing. Wouldn’t go anywhere else.”
STEVE B. – LEOMINSTER, MA
“The installation crew was very polite, patient with my questions, cleaned up after themselves, didn’t even take a lunch break. They were absolutely wonderful! I’m very pleased with the job.”
Barbara W. –
We would happy to review your heating and air conditioning systems and help you understand your current situation and make recommendations based on your goals.